Wildlink Android App
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      2. For Wildlink Users
      3. Wildlink Android App

      Common questions related to the Wildlink Android app

      I noticed the Wildlink app stopped working after a while. What happened?

      Your phone is trying to manage the battery by disabling the app. For example, Huawei is known for their aggressive memory and power management.

      You can fix this by following the steps below:

      1. Go to the ‘Settings’ on your phone.
      2. Select ‘Advanced’
      3. Visit ‘Battery Manager’
      4. Open ‘Protected Apps’
      5. You can select “Allow apps to keep running when the screen is off” for the Wildlink app.

      Other phone makers offer this setting in different places in their menus, please consult your phone manufacturer's website to learn more about how to manage these settings or contact us (by writing to support@wildlink.me) if you can't find it, and we'll try to help you find it.

      Why is there a persistent notification for the Wildlink app?

      If you are using Android 8 or above, you will see a persistent notification from the Wildlink app saying “Wildlink is ready”. This is required by the Android OS (8.0+) for all apps with background activity.

      We set the priority of the notification to be “Low” so that it does not interfere with other important notifications on your phone.

      Here is one thing you can do to hide the notification. Note that this will stop you from receiving other notifications from the Wildlink app. But here you go:

      1. Go to your Settings.
      2. Apps & Notifications.
      3. Open the Wildlink app setting from the list of apps.
      4. Tap on “Notifications” and disable it.

      I disabled notification for the Wildlink app, but now I am seeing another notification saying “Wildlink is using battery”. Should I be worried? How can I remove it?

      You should not be worried. Because you disabled notifications for the app, the Android OS now sends another notification warning you about battery usage. This is not because it is consuming a lot of power, but because it is running in the background (in this case, catching your copied URLs and making you money!).

      Here is how you can remove it:

      1. Long press on the notification until it changes and shows a toggle.
      2. Tap on the toggle, making sure it's greyed out.
      3. Select “Done” to disable the notification.